Google Cloud Launches Four New AI tools to Aid Customer Experience

Google Cloud announced four new AI tools that help retailers enhance customer experience and personalized searches on eCommerce sites. They also aid retailers in inventory management and help provide a smooth shopping experience to their customers. The first tool helps with a customized eCommerce browsing experience by enhancing the capacity of the pre-existing Retail Search solution. The second AI tool allows merchants to check in-store shelves by translating visual and text features into actionable insights. The third tool powers an AI-based product recommendation system with new page-level optimization, revenue optimization, and buy-it-again features that harness customer data to drive satisfaction and revenue. The final tool employs advanced machine learning capabilities to arrange products on websites using historical data.